Products
All edible products are registered as organic products certified by Pro-Cert, unless marked with an asterisk (*).
Our products are packaged and processed in a facility that also processes tree nuts and other allergens.
Shipping
All products are priced in Canadian Funds.
We accept ONLINE ORDERS ONLY, either through our website, by phone or email.
Business Hours: Monday to Friday 9am - 5pm
No international delivery, orders are shipped only within Canada.
Shipping charges are the same from 1 lb to 10 lbs with CanPar courier service.
CanPar Deliveries
IF YOU WILL BE HOME
*The courier will require a household signature on the delivery of your package. If you are not available for a signature; please leave a signed note on the door allowing the delivery person to leave the package at your door, otherwise your order will be returned to our warehouse.
IF YOU WILL NOT BE AT HOME
Please type “NSR (no signature required) leave at front door” in the Special Instructions box on the Cart page. If you would like your package left in a location other than your front door at your address, please specify. Your order will then be left without a signature required.
SPROUT MASTER IS NOT RESPONSIBLE FOR ANY MISSING PACKAGES AFTER DELIVERY, WHEN NSR (NO SIGNATURE REQUIRED) IS REQUESTED. IF YOU ARE IN AN AREA WHERE THEFT MAY BE A POSSIBILITY, OR YOU ARE UNSURE, PLEASE REQUEST DELIVERY WITH A SIGNATURE.
Delivery Time - Our delivery time is within 2 working (business) days from the order date and the shipping time depends on the delivery method and province in which it needs to be delivered to.
Canada Post Deliveries:
Shipping charges with Canada Post are by weight and dimension, delivery time is approx 4-6 days
Refunds
28 day return policy upon receipt of goods shipped back by client to Sprout Master 5805 McMann S.R. Elmvale, Ontario L0L 1P0.
Back Ordered Items
Not applicable
Mailing Address
Sprout Master
5805 McMann S.R.
Elmvale, Ontario
L0L 1P0
Payment
Visa, Master Card, Paypal, E/transfer, debit credit card
Disclaimer
Information and articles found on this website are for informational purposes only and are educational in nature. Nothing stated on this website is intended to diagnose, treat, cure, or prevent any disease.
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